Shipping policy

Last Updated: November 7, 2026

Shipping summary

Where we deliver and what Standard costs

fixmellow currently offers delivery to eligible addresses in Australia through the Australian delivery zone. Standard shipping is free in Australian dollars (AUD), with no minimum order value. No other country or paid express method is currently offered through this delivery profile. The delivery methods actually available to an address are shown at checkout.

Address eligibility and service

Enter a complete Australian address at checkout to confirm service. Remote areas, PO boxes and other special addresses may have different availability. We do not promise a carrier or delivery to an address when checkout does not offer a method. We do not currently advertise international delivery.

From our workbench to your door

For eligible Australian orders, allow an estimated 1–2 business days for us to process and dispatch the order, followed by an estimated 2–5 business days in transit after dispatch. The estimated total from order placement to delivery is 3–7 business days. These windows are estimates, not guaranteed dispatch or arrival dates. Business days exclude weekends and public holidays. Carrier interruptions, remote destinations, peak trading periods or an incomplete delivery address can extend the timeline. Check any order-specific estimate at checkout and contact us before ordering if your timing is critical.

Tracking, changes and delays

We will provide tracking when it becomes available for the shipment. If we cannot dispatch within a timeframe stated for an accepted order, we will tell you about the delay and a revised estimate. You may accept that revised timing or cancel the affected unshipped order for a prompt refund. After dispatch, contact us so we can review the available carrier information and any delivery issue.

Questions and related policies

Email support@fixmellow.com or call +1 (305) 897-8699. See our Refund Policy, Terms of Service and Contact.